LAST UPDATED APRIL 01, 2025.

Privacy Policy

Introduction

At Annotiq, we prioritize data privacy and security. This Privacy Policy explains how we collect, use, store, and protect the information we process during our data annotation services. By engaging in our services, you agree to the practices outlined below. 

Information We Collect

We collect personal and non-personal data necessary to provide accurate and efficient annotation services. This may include client-provided datasets, user-submitted content, and technical data such as IP addresses, browser types, and usage analytics. Additionally, we may gather information from communication records, contracts, and project details to ensure seamless service delivery. 

How We Use Your Information

Your data is used to enhance our annotation processes, improve service quality, and comply with legal and contractual obligations. It enables us to tailor our services to client needs, facilitate project management, and refine machine learning models. We also use data for internal research, security monitoring, and fraud prevention to maintain service integrity.  

Data Security & Confidentiality

We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption protocols, access controls, and secure storage solutions. All employees and contractors undergo confidentiality training and adhere to non-disclosure agreements to maintain data integrity and compliance. 

Data Retention Policy

We retain data only for as long as necessary to fulfil contractual and legal obligations. Upon project completion, client data is securely deleted or anonymized unless retention is required for compliance, auditing, or dispute resolution. Clients may request data deletion per applicable data protection laws. 

Sharing & Third-Party Disclosure

We do not sell or rent personal data. However, we may share information with trusted partners, subcontractors, or service providers who assist in delivering our annotation services. These third parties are bound by strict confidentiality agreements and data protection policies. In cases where legal compliance or security measures require disclosure, we ensure transparency and lawful handling of data. 

Your Rights & Choices

Depending on your jurisdiction, you have the right to access, correct, delete, or restrict the use of your personal data. You may also object to data processing, request data portability, or withdraw consent where applicable. To exercise these rights, contact us via [email protected]. We will respond in compliance with relevant data protection laws. 

Compliance with Data Protection Regulations

We adhere to global data privacy regulations, including Nigerian Data Protection Regulations (NDPR) and other applicable Data Protection Laws. Our policies align with industry standards to ensure lawful and ethical data processing. If you believe your data rights have been violated, you have the right to lodge a complaint with the appropriate data protection authority. 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, industry practices, or service improvements. Any significant updates will be communicated via our website or direct client notifications. We encourage regular review of this policy to stay informed about our data protection practices. 

Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

CONTACT INFORMATION 

Other Dedicated Support

Phone

+234 (808 108 8549), +1 310 906 0948

Office Location

Lagos Island, Lagos State, Nigeria