LAST UPDATED APRIL 01, 2025.

Terms of Service

Introduction

Welcome to Annotiq.

These Terms & Services govern your use of our data annotation services. By accessing or engaging with our services, you agree to comply with these terms. If you do not agree, please refrain from using our services. 

Services Provided

We specialize in providing data annotation, labelling, AI consultation and enrichment services for artificial intelligence (AI) and machine learning (ML) applications. Our services may include image, video, text, and audio annotation, AI strategy consulting, integration and automation, customized data processing, and quality control measures to meet specific client needs. 

User Responsibilities

By using our services, you agree to provide accurate and lawful data for annotation. You must not submit content that infringes on intellectual property rights, violates privacy laws, or contains illegal, harmful, or offensive material. Clients are responsible for ensuring they have the appropriate rights to any data shared with us for annotation. 

Intellectual Property

All original datasets provided by clients remain their intellectual property. However, annotations, enhancements, and derivative datasets produced through our services may be subject to contractual agreements regarding ownership and usage rights. Unless otherwise stated, we do not claim ownership over client data but retain the right to use anonymized or aggregated data for service improvements. 

Data Privacy & Confidentiality

We prioritize data security and confidentiality. All client data is handled with strict protection measures, including encryption, controlled access, and confidentiality agreements with our team and subcontractors. We do not share, sell, or use your data beyond the agreed-upon purposes. Please refer to our Privacy Policy for more details on how we manage data. 

Payment Terms

Payment terms, pricing, and billing cycles are defined in our service agreements or invoices. Clients must adhere to the agreed payment schedule. Late payments may result in service suspension or additional fees. We reserve the right to adjust pricing based on project complexity, volume, and customization requirements. 

Service Delivery & Timelines

We strive to meet all project deadlines; however, service completion times may vary based on complexity, data volume, and client responsiveness. Delays caused by incomplete client input, unforeseen circumstances, or force majeure events are not our liability. We will communicate any significant delays and adjust the timelines as necessary. 

Limitation of Liability

While we take every measure to provide accurate and high-quality annotations, we do not guarantee 100% error-free results. Clients are responsible for reviewing and validating the annotated data before deployment. We shall not be held liable for any direct, indirect, or consequential damage resulting from the use of our services, including financial loss, system failures, or AI model inaccuracies. 

Termination of Services

We reserve the right to suspend or terminate services if a client breaches these terms, fails to make payments, engages in unethical practices, or misuses our services. Clients may terminate service agreements with prior notice, subject to applicable cancellation policies. Any outstanding fees must be settled before termination. 

Compliance with Laws

Both parties agree to comply with applicable data protection laws, including the Nigerian Data Protection Regulations (NDPR). Clients must ensure that any data provided does not violate legal restrictions, industry standards, or third-party rights. 

Modifications to Terms

We may update these Terms & Services periodically to reflect changes in our operations, legal requirements, or industry standards. Any significant modifications will be communicated via our website or direct client notifications. Continued use of our services constitutes acceptance of the revised terms. 

Contact Information

For questions regarding these Terms & Services, disputes, or service inquiries, please contact us. By using our services, you confirm that you have read, understood, and agreed to these Terms & Services.

CONTACT INFORMATION 

Other Dedicated Support

Phone

+234 (808 108 8549), +1 310 906 0948

Office Location

Lagos Island, Lagos State, Nigeria